News

Meet Nilanjan, our new Team Leader – Customer Care

Many of you have spoken with Nilanjan Kundu who has been with RX in Australia since June 2017 as a valued member of the Application Support team.

We are pleased to announce that In September he was promoted and is now our Team Leader – Customer Care.

Prior to working for RX in Australia, Nilanjan was with the Medtech New Zealand Support team for six years so has well and truly achieved RX and Medtech product ninja status.  His other experience includes a range of product engineering roles for different IT companies.

Nilanjan is known for his excellent product knowledge, patience, and determination to get to the bottom of technical issues.

When Nilanjan is not working to resolve your issues, he loves playing and watching cricket as well as travelling to exotic places both near and far.

The Support Team is excited to bring you the Insight customer portal and continue to help you get the most out of our products.