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Medtech Customer Support

Professional team of support service and
technical consultants

Medtech wishes to advise of planned maintenance that may impact on the following Medtech Services: SMS, NES & ESAM. The maintenance is scheduled for Saturday 23th December between 11pm to 4am, during this time up to a 30 minute outage in services may be experienced.
For more information please contact our support team on 0800 263 3832

Contact Us

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Send us a message, one of our team will respond within 24 hours.

Standard Support Hours

Monday to Friday 8am to 5:00pm
Phone: +64 9 358 1123 or 0800 263 3832 |  Fax: 0800 633 832

Remote Customer Support

After Hours Support

Monday to Friday 5:00pm to 9:00pm

Phone: 021 990 627

Please Note: This support service is also available on weekends, from 9:00 am to 5:00 pm. However, it is not available on public holidays.
For upgrade issues and when a site is down, no charges will apply, though all other after hours support will incur a charge of $75.00 + GST per fifteen (15) minutes.