I am a Physio site and I can't access the medications, why?

If you are an Allied Health site, you will be registered for Allied Clinical under your Medtech registration and hence you will not be able to access the Medications.

What are treatment triggers and how can you get the treatment triggers to display when invoicing?

Each accident read code will be associated with a Treatment Trigger and in order to get the triggers displaying while invoicing, please follow the steps below

1. Ensure each Provider has the correct ACC Provider Type (this ensures that the treatment trigger numbers are linked by Provider Type)

2. Ensure the correct ACC Contract Class is selected (this ensures that the correct ACC regulation codes will display within the new invoice screen per Provider)

What is the difference between Physiotherapist EPN and Specified Treatment providers in the Setup > Staff> Provider/ACC Forms tab?

Selecting ACC Contract Class determines the ACC service codes which will be displayed within the New Invoice screen. So depending on what you have ticked in the Setup, the ACC services will be displayed.

Can you add or modify the Read code trigger numbers?

Yes, Medtech32 has been enhanced to include the storing of trigger numbers for specified ACC Read Codes under Setup> Clinical >Read. The ACC list of Physiotherapist Trigger numbers has been added as part of the installation process.

1. Module > Accidents> Patient Accidents, what’s the icon for?

2. The screen can be expanded to display the Provider Type and Available Treatments by clicking on the Expand window (Ctrl + E) icon .

Can you alter the Provider type for existing accident?

It is not possible to alter the Provider Type on an existing accident if an error has been made then the accident should be made inactive and re-entered.

What How can I get extension of treatment?

Users have the ability to complete an ACC32 Additional Treatments form from within Medtech. This form can be printed out and sent to ACC for approval. The form cannot currently be sent electronically.

When do you use copy accidents? How can I update the patient accident with Treatment extensions?

Select Bring the patient on the palette and select the accident that requires treatment extensions and on the View Accident details tab, click on Injury diagnosis tab and here you can enter the Additional treatments details.

How can I know whether there are any treatments left for an accident?

When invoicing services for an Allied Health Provider and the number of Treatments Available drops to 3 a warning message will be presented when saving an invoice. This message will prompt you to complete an ACC32 for an Extension of Treatments.

How can I see the claims that are on hold?

The user can tick the option to include All Allied Health invoices On Hold under the Filter Claims Preview window so that any allied treatment invoice that has a current status of On Hold will be displayed in Italics.

I cannot see the tick box to include All Allied Invoices On-Hold in the Filter Claims Preview window, Why?

This option will only be available if you select the funder as ACC or ALL.

Can I finalise the claims that are On-Hold?

When finalising claims for sending to ACC only the Allied Treatment invoices that are NOT On-Hold will be included in a claims batch. All those invoices flagged as being On-Hold will remain in the Claim Preview listing.