News

Extended hours and increased services for customers


As part of our continual improvement process in delivering high quality customer service to Medtech32 users, we have recently appointed two technical support consultants to our help desk. Both consultants are Microsoft Certified Engineers and have previously worked in the healthcare technology sector. They bring with them a wealth of technical experience and familiarity with medical practice requirements.

In addition to increasing our technical expertise, Medtech is also extending the operating hours of its customer services team to better meet the needs of our customers. The customer service team will now be available from 8:00am to 6:00pm, Monday to Friday.

Medtech is committed to its customers and welcomes suggestions to continuously improve its services. Suggestions may be emailed to: nzsupport@medtechglobal.com or faxed to 0800 633 832

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