Medtech32’s Version 18 is now on general release to all current Medtech practices. A staggered release will be implemented for Version 18, with the first practices already starting to receive CDs from late March.

Release notes are currently available on our website detailing all the changes and enhancements that you can expect to see in Medtech32 after installation.  All additional documentation relating to the upgrade and Version 18 Practice Notifications can also be located on the website alongside the release notes.

We recommend that all users read the accompanying Version 18 documentation as it contains valuable information relating to the upgrade process and/or down time of your network.  Please ensure the technician performing your practice upgrade has read all the necessary documents.

Medtech recommends that all Medtech Upgrade and Database back-up and restore processes should be performed by a Medtech Certified Technician or your Practice Technician.  For a list of Medtech Certified Technicians please click here.

Specific recommendations for the Version 18 upgrade:

• Ensure ALL Briefcasing laptops with outstanding Briefcased data MUST be checked-in prior to running the update.
• Ensure a SUCCESSFUL Interbase back up and restore has been performed on ALL databases.
• Ensure ALL users (including remote users) have logged out of Medtech32 and ALL scheduled utilities, backup or maintenance tasks that require access to the databases have been stopped.  This includes the NIR Directory Monitor Utiltity, Medtech Scheduler, and ACC Directory Monitor Utility.
• Only run the upgrade when your site is not required to be up and running in a short amount of time.  It is recommended to run the upgrade after hours or at the weekend when you have adequate time to complete the upgrade.

For further information on the new features in Version 18, or any other queries regarding the Version 18 release, please contact Medtech Support on

Medtech’s training package enhances user efficiency and unlocks the full potential of our product.

Our professional training team is mobile and are able to conduct standard or customised training at your practice, or at our training facilities in Auckland.

We offer a comprehensive training curriculum demonstrating a wide-range of services. Our training team has a thorough knowledge of the healthcare industry and will assist you with customising your Medtech product to specific practice needs.

Contact us today to expand your practice horizons.

Downloadable forms and information
Internal training - this takes place at our purpose-designed training facilities in Auckland
Training Schedule July 2010 to October 2010

Course Outline - Medtech House Training
Training Request Form

 The courses below are scheduled on demand - please register your interest with us:
 Certified Engineer Course Information
 Certified Engineer Course Application Form
 Certified Engineer Refresher Course

 For customised training at our training facilities in Auckland - please register  your  interest using the form below:
 Customised Internal Training Request Form

 Training onsite at your practice:
 Onsite Training Request Form
 Other training options:

Go to Meeting - This is remote training which takes place via an internet and telephone connection, using “Go To” Meeting software. Learn and practice at your own place of work whilst our trainer observes your progress via a remote computer interface.

Web-based training - Training with voice-guided videos showing you how to use Medtech32. Watch and learn at your own pace and at your own place of work. Available to practices only.

Modules available:

• Reception Intro
• Clinical Intro
• NIR & Immunisation
• Query Builder
• Exams for the above courses

Web Based Training Course Outline

Web Based Training Request Form

Web Based Learning Exam Request Form

For more information, please contact our Training Consultants on Telephone: 0800 2 MEDTECH (633 832) or Email: trainingnz@medtechglobal.com

 

(Option 1) or send us a fax, toll free on 0800 MEDTECH (633 832) or email nzsupport@medtechglobal.com

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