The information set out in this website by Medtech Global Limited (“Medtech”) is intended to provide users with general information about products and services provided by Medtech and its group companies (including Medtech Limited and Medtech Healthcare Pty Limited) (“Medtech Group”), and in relation to other matters that they may find to be of interest.

While every effort has been made to offer current and accurate information, errors can occur. Medtech does not warrant that this website, various services provided through this website and any information, software or other material downloaded from this website, will be uninterrupted, error-free, or free of viruses or other harmful components. Furthermore, this site may contain reference to certain laws and regulations. Laws and regulations will change over time and should be interpreted only in light of particular circumstances. Information provided on this website is provided "as is", with no guarantees of completeness, accuracy or timeliness and without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability and fitness for any particular purpose. Medtech expressly excludes all liability, to the extent permitted by the law, for any loss or damage that may arise directly or indirectly from or in connection with this website.

The information presented on this website should not be construed as professional advice. You should consult with professional advisors familiar with your particular factual situation for advice concerning specific matters before making any decision.

Certain links may be provided on this website, which will lead to websites maintained by individuals or organizations over which Medtech has no control. Medtech makes no representations and provides no warranties regarding the accuracy or any other aspect of the information located on such websites.

The responsibility for any opinions, advice, statements or other information contained in any articles or texts posted or transmitted on this website resides solely with the author and may not necessarily reflect opinions and policies of Medtech itself.

At Medtech we take our privacy responsibilities seriously. This Privacy Policy applies to personal information which may be provided by visitors to this website who request information from Medtech. The Privacy and Security Policy below applies to personal information collected by Medtech for the purposes of providing the Services and Support Services to Customers (as those terms are defined in the Access Agreement) who have entered into the Access Agreement.

If you inquire about Medtech’s services offered on this website, Medtech may collect basic personal information about you, such as your name, address and contact details. Medtech may also request other specific information from you relating to the goods or services that you wish to obtain. Medtech may use this information for the purpose of responding to your inquiry and assessing your product or service needs. You have the right to access and modify this personal information by contacting Medtech using the contact details shown below.

Medtech Global will comply with any applicable privacy legislation when dealing with personal information. If you would like any further information or have any queries, problems or complaints relating to this Privacy Policy or Medtech’s information handling practices in general, please contact:

Medtech Global Ltd
P O Box 3329
Auckland 1149
NEW ZEALAND
hq@medtechglobal.com
0800 263 832

This is the Privacy and Security Policy referred to in clause 13.2 of the Access Agreement. Unless otherwise defined, capitalized terms in this Privacy and Security Policy have the meanings set out in the Access Agreement.

This Privacy and Security Policy applies to the use of the Services and Support Services (together the “Services”) and the Customer Data collected by Medtech for the provision of those Services.

Collection of personal information

Medtech may require Customers and Permitted Users to provide Customer Data containing personal information for the purpose of providing the Services.

To comply with the Privacy Act 1993, Permitted Users who provide Medtech with personal information about any other person must ensure that they have appropriate permission to provide us with that information. Each Permitted User must be able to provide to Medtech (and be authorised by the relevant person to provide) permission for all personal information that they provide to be used for the purpose of the Services. The individual to which any personal information relates has the right to access and make corrections to their personal information under by contacting Medtech at any time. Permitted Users must ensure that the individual is made aware of these rights.

Storage of information

All Customer Data containing personal information will be hosted in a secure environment by a commercially reputable hosting vendor using best-practice industry standards and security techniques.

How we may use your personal information

Personal information contained in Customer Data collected by Medtech will be used for the purpose of providing the Services and for no other purpose. Medtech may use other companies as part of providing the Services on its behalf, such as for the provision of network services. If Medtech provides personal information to such companies, Medtech will only disclose the personal information needed to deliver the relevant Services. Such companies are required to maintain the confidentiality of the personal information and are prohibited from using that information for any other purpose.

Medtech may disclose personal information if required to do so by law or in good faith believe that such action is necessary to: comply with the law or comply with legal proceedings served on Medtech; protect and defend the rights or property of Medtech and its family of websites; or act in urgent circumstances to protect the personal safety of users of Medtech products or members of the public. Information collected will be stored and processed in New Zealand.

E-mail controls

To keep you informed of the latest improvements, Medtech may send you newsletters where you have consented to receiving them. If you have consented to receive newsletters but no longer wish to receive them, you can unsubscribe at any time through the "unsubscribe" link in the newsletters.

Use of cookies

We only use temporary cookies on this website which are deleted upon you signing out. The cookies contain no personal information.

Changes to this privacy and security policy

In accordance with clause 13 of the Access Agreement, Medtech may occasionally update this Privacy and Security Policy. When we do, we will also revise the "last updated" date at the top of the Privacy and Security Policy. We encourage you to review this Privacy and Security Policy periodically to stay informed about how we are helping to protect the personal information we collect.

Security Policy

All Customer Data is securely stored at Medtech’s data centre. When any Customer Data is provided to Medtech it is sent over the Internet using Secure Sockets Layer (SSL) protocol. This method encrypts the information to help prevent others from reading it while it's in transit.

Medtech has incorporated all reasonable measures to protect Customer Data, however, we are reliant upon the Customer to do the same. Medtech’s liability for any loss or damage to Customer Data caused by Medtech is limited in accordance with section 13.2 of the Access Agreement. Medtech is not liable for any loss or damage to Customer Data caused by the Customer, its Permitted Users, or third parties, including where caused by accidental or unauthorised access to Customer Data or to this website.

Accidental or unauthorised access could be obtained by Permitted Users remaining logged on and leaving their computer unattended, 'over-the-shoulder' access or from unsecure print-outs of access details.

Unauthorised access could involve someone known to a Permitted User guessing their password or a stranger/hacker circumventing our security measures. Access details should never be given to any unauthorised person.