Careers
Join our Team Today
We are always looking for motivated, talented and creative individuals to join our growing family. If you are interested in securing a position with a growing company in a dynamic and exciting industry, look no further! We invite all interested parties to contact our Human Resource representative by emailing hr@medtechglobal.com
Vacancies - Australia:
MEDICAL SOFTWARE BUSINESS ANALYST
(Full time, permanent role)
The role is a business and product analyst within the Software team in Medtech. It reports to the General Manager in Melbourne.
The purpose of the role is to primarily analyze needs in terms of software product functionalities, extract information and develop requirements for functional design specifications in liaison with industry standard bodies, clients and developers. Secondly, management of Medtech software product functionalities including analysis and evaluation of competitor products.
This position is full time (nominally 40 hours per week) and the salary offered will be commensurate with experience.
Experience, Skills and Qualifications
- A minimum of 3+ years in the IT sector, with ideally a tertiary qualification in computer science or information technology.
- Demonstrable experience within a similar role, particularly in the healthcare technology sector would be well regarded.
- Demonstrable knowledge of computer hardware and software, including applications and programming is essential. Familiarity with Microsoft technologies including MS .NET, SQL, Java and Delphi would be useful.
- Candidates with knowledge of the principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction are preferred.
Familiarity with the principles and processes for managing software products including marketing analysis and communications would be beneficial.
IMPORTANT: How to apply
All applications for this position must be accompanied by an application form, a curriculum vitae and covering letter. Please click here for an application form and job description.
Applicants who do not include the above information will not be considered.
Please send completed applications to: HR@medtechglobal.com
SALES AND MARKETING SUPPORT
(Full time, permanent role)
The purpose of this role is to provide high-level administrative support to the Sales and Marketing team including research of market conditions in local, regional, or national areas to determine potential sales of products. This includes lead generation and management of the CRM database. Execution of marketing campaigns and management of marketing collaterals including mail outs, advertisements, web statistics. Organisation as required, of trade conference logistics.
In addition, this role provides back-up support to the Office Manager which includes assistance with office administrative activities such as handling information requests, performing clerical functions including preparation of correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
Experience, Skills and Qualifications
Part of what makes Medtech as successful as it is, are the highly motivated people who work here. An inspiration to your colleagues, you are a motivated professional with a proven record of success in sales and marketing support. With a committed motivation to getting things done, you always place Medtech’s customers at the centre of everything you do.
- A minimum of 2+ years in a sales and marketing support role or similar is required, along with demonstrable knowledge of business and management principles. A relevant tertiary qualification or healthcare experience is desirable.
- Previous experience in the development and implementation of customer databases, marketing brochures, e-letters, banners/correspondence, website management, and other administrative and clerical procedures for office systems is essential.
- Familiarity with the Microsoft Office suite of products, CRM systems (Envisage and/or Act) and accounting programs, preferably Navision is essential. Additionally, management of marketing programs such as Publisher, and web CMS is desirable.
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective health and safety policies and a first aid qualification would be well regarded.
IMPORTANT: How to apply
All applications for this position must be accompanied by an application form, a curriculum vitae and covering letter. Please click here for an application form and job description.
Applicants who do not include the above information will not be considered.
Please send completed applications to: HR@medtechglobal.com
Vacancies - New Zealand:
BUSINESS ANALYST
(Full time, permanent role)
This is a Business Analyst role within the Software team in Medtech NZ Limited. It reports to the Client Delivery Manager in Auckland.
The purpose of the role is to provide functional and technical analysis particularly for user interface and the development and maintenance of functional and technical specifications for product releases.
Experience, Skills and Qualifications
- A minimum of 4+ years in the IT sector, with ideally a tertiary qualification in computer science or information technology. Demonstrable experience within a similar role or previous experience in a software development/programming environment including an understanding of the Software Development Life Cycle, is essential
- Demonstrable knowledge of computer software including applications and programming involved with software production methods; previous work experience with Microsoft technologies including MS .NET, Delphi, SQL, MS Project and Visio is essential.
- Knowledge of design techniques, tools and principles involved in business specifications including communication and dissemination techniques and methods. This includes alternative ways to inform/communicate via written, oral, and visual media.
- Previous experience and/or knowledge of the principles and processes for providing customer and personal services. This includes capturing customer requirements for software projects and managing customer relationship and expectations.
Applicants with health sector experience would be well regarded.
IMPORTANT: How to apply
All applications for this position must be accompanied by an application form, a curriculum vitae and covering letter. Please click here for an application form and job description.
Please send completed applications to: HR@medtechglobal.com
Any enquiries should be directed in the first instance to:
Jan Glinkowski
Client Delivery Manager
Telephone: DDI (09) 356 9664
HELP DESK SUPPORT CONSULTANT
(Full time, permanent role)
The Support Consultant role is a customer services support role within the customer services (Help Desk) team in Medtech NZ Limited. It reports to the Manager (Customer Services Department), Auckland.
The purpose of the role is to carry out customer support activities, giving advice and assistance to Medtech clients on a range of Medtech Global software products. This position reports to the Manager, Customer Services, Medtech Head Office in Auckland.
Skills and Experience
Part of what makes Medtech as successful as it is, are the highly motivated people who work here. An inspiration to your colleagues, you are a motivated customer services and help desk professional with a committed motivation to getting things done; you always place Medtech’s customers at the centre of everything you do.
Technical or Professional Knowledge and Experience
- Preferably, two years previous experience in a customer services role within the health technology industry.
- Demonstrable knowledge of principles and processes for providing customer help desk services via telephone. This includes customer needs assessment, meeting agreed service levels or standards for services.
- Working knowledge, of computer operating systems including familiarity with the Microsoft suite of products/applications, particularly within a customer services or help desk environment.
- A high level of knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and the ability to talk to others to convey information effectively is required.
Please click to download: an application form and job description.
Enquiries to: Andrew Carmody, General Manager – Telephone (09) 356 7754
© 2009 Medtech Global Ltd