How do I re transmit a batch to the HIC?

To re transmit a batch to Medicare Australia:

1. Select Module - Accounts - Batching or click the Batching icon .
2. Select the Batch History tab.
3. Place a tick in the box to the left of the batch being re transmitted.
4. Select Batching - Medicare Australia Online - Process Claims. Ensure either the Send selected batches only or Both radio button is selected and click OK.
5. Click on OK to transmit the claims to Medicare

What do the PRN and EML columns in the Outstanding Batches and Batch History tabs in the Batching windows stand for?

Definitions for the PRN and EML columns:

If a tick is displayed in the Prn column in the Outstanding Batches or Batch History tabs in the Batching window it means that the Batch Header or Batch Summary has been printed for that batch.

Three options may be displayed in the Eml column in the Outstanding Batches or Batch History tabs in the Batching window. A tick indicates the batch has been selected to be sent to Medicare, an E means an exception report has been received and a P means that the batch payment report has been received.

How do I resubmit an item from a batch?

To re submit an item from a batch:

1. Open the Batching window.
2. Select the Outstanding Batches tab.
3. Highlight the batch containing the item to be resubmitted. To find the batch quickly, select Batching - Search batch record, Ctrl+S or click the Quick search for batch ID icon . The Quick search batch record window will be displayed.
Type the batch claim number into the Claim ID field and click OK or press Enter. The claim will be highlighted in yellow
4. Select Batching - Open, Ctrl+O or click the Open an existing batch icon .
5. Highlight the item to be resubmitted.
6. Click the Resubmit Item Button. Once resubmitted the item will appear in italics.
7. Click OK. The item will be taken out of the batch and placed into the Un-Batched Medicare or Un-Batched REPAT tab.

How do I write off / journal a batch?

To write off / journal a batch:

A write off option is available if batches have been paid slightly more or less than the original batch total, and the batch is not to be actioned further.

For example, if the batch total is $51.62, Medicare only pays $20, and you do not want to resubmit the remaining outstanding amounts. Select the Write-Off all unpaid vouchers tick box and click OK or press Enter.

The batch will now disappear from the Outstanding Batches tab and remain in the Batch History tab.

To view how much has been written-off from the batch, double click on the batch from the Batch History tab and the write-off journal amount is displayed at the bottom of the window.

Important Note

Once a batch is written-off, the payment amount cannot be altered unless the write-off is undone. To do this, select the Undo Write-Off Journal tick box in the View Batch window, the payment amount can then be altered as required.

Â